Privacy Policy

PRIVACY NOTICE
Casitas Canada (operating as Wonders Canada) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains our online privacy practices, including the types of personal information we collect, how we use and store that information, with whom it may be shared, your choices regarding its use, and the security measures we have in place to protect it. It also provides information on how you can contact us with any questions or concerns.

This Privacy Notice outlines the principles that guide the collection, use, and disclosure of your personal information by Wonders Canada during its commercial activities in Canada. It complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other applicable federal or provincial privacy laws.

What is Personal Information?
For the purposes of this Privacy Notice, “Personal Information” refers to any information about an identifiable individual. This may include:

• Your name (first, middle, and last)
• Mailing address (street, city/town, province/territory, and postal code)
• Telephone number and email address
• Date of birth
• Credit details
• Information related to your purchases and orders
• Personal website URL
  

Third-Party Links and External Websites
We may provide links on our website to help you find relevant products or information. Please note that once you leave our website, other sites or platforms are governed by their own privacy policies. We encourage you to review those privacy notices, as their practices may differ from ours.

This Privacy Notice does not apply to information collected in physical stores or on third-party websites where our products are sold. Unless clearly stated otherwise, Wonders Canada does not receive personal information from those channels and cannot control how they manage your data.

Your Consent
By using our website and/or contacting us with your personal information, you agree to the collection and use of that information as outlined in this Privacy Notice.

Should we update this Privacy Notice, any changes will be posted on this page.

INFORMATION COLLECTION AND USE
We collect information, including personal information, to improve and deliver our products, services, and website. This information helps us:

• Communicate updates, offers, and events you may be interested in
• Customize your experience based on your interests and past purchases
• Design and improve our website
• Deliver targeted marketing

We may also combine the personal information you provide with data from other sources to prevent or detect fraud.

Additionally, we collect non-personal, aggregate data—such as the number of visitors to our website and the pages viewed—to better understand and serve our audience.
We only collect, use, and share your personal information as necessary to maintain our business relationship with you, fulfill identified purposes, or comply with legal, regulatory, or record-keeping obligations.

Your personal information is retained only as long as needed for these purposes.

INFORMATION COLLECTED
The following generally describes the type of information we may collect about you (Personal Information).

When you place an order for products or services through the Website, we collect the Personal Information required to fulfill your order. This may include your name, email address, shipping and billing addresses, payment details (such as your credit card number), and any other information you choose to provide.

If you create an account, we will also collect information related to your purchase history, preferred payment methods, and any shipping addresses saved to your address book.

This information is used to facilitate future transactions and enhance the efficiency and convenience of your shopping experience.

INFORMATION COLLECTION THROUGH WEBSITE USE
We do not automatically collect personal information unless you choose to provide it—such as when you register, place an order, submit a question or comment, request information, or participate in surveys, contests, or other activities. By voluntarily submitting your personal information, you consent to its use as outlined in this Privacy Notice.

Even if you don’t submit personal information, we collect navigational and technical data about your visit to our Website. This includes information like page visit paths, connection times, and page load speeds. These insights help us understand how visitors use the site and allow us to improve its features and functionality.

As part of this process, we may collect both personal and non-personal information, such as:

• Browser type and version
• Domain type and service provider
• IP address
• Operating system
• Date/time of visit
• Referring and exit pages
• Clickstream data

We may also generate electronic records to analyze and compile statistics on overall visitor behaviour to improve the Website experience.

HOW WE COLLECT INFORMATION
We collect both personal and non-personal information in three main ways:

Information You Provide:
We collect information you choose to share with us, such as when you fill out a form on our website, use other digital channels, or visit one of our stores.

Automatic Collection:
When you visit our website or use our services, we automatically collect technical data such as browser type, device information, pages visited, and other usage details. These details help us understand how our services are used and improve them accordingly.

Information from Third Parties:
We may receive information about you from external sources. This includes publicly or commercially available data (such as credit checks or marketing lists), information used to detect fraud, or data collected through third-party tools like web beacons. These third parties may also help us deliver services or marketing content more effectively.

HOW WE USE COOKIES
Cookies are small pieces of data stored on your device that help websites remember your activity. We use cookies to:

• Keep track of your shopping cart
• Remember if you've visited before
• Understand how people use our site to improve it
• Work with partners to get reports and insights

You can choose to block or delete cookies using your browser settings, but please note that our site may not work properly without them (for example, you may not be able to make purchases).

WEB BEACONS, PIXEL TAGS, AND JAVA SCRIPT
We may also use tiny images or bits of code (called pixel tags, clear GIFs, JavaScript, or web beacons) to:

• See which emails you open
• Track what links or ads you click on
• Measure how effective our marketing is
• We work with trusted partners who help us collect this information, and they may also set cookies or tags when you visit our site or interact with our emails.

SERVER LOGS AND WIDGETS
Our web servers automatically record certain actions, like:

• Search terms you enter
• The pages you visit
• Your IP address and browser info

We may also use widgets (mini-apps) on our site—like live updates or social media feeds—that may collect data on how you interact with them. These are often powered by third parties.

SEARCH, SURVEYS, AND PROMOTIONS
If you use our site’s search feature, we may store your search terms to improve our site.

If you choose to take part in surveys, contests, or promotions, we may ask for information like your name, email, address, and age. It’s always optional.

If we plan to use your information differently than described here, we’ll let you know in the survey or contest details.

CONTENT YOU SHARE

• If you post in public areas like product reviews or forums, your posts may be visible to everyone.
• Please don’t share personal info in those areas—you do so at your own risk.

HOW WE USE YOUR INFORMATION
We use your information to:

• Provide and manage your orders
• Improve our website and services
• Respond to your questions and support needs
• Customize your experience and offers
• Send updates and promotions (based on your preferences)
• Detect and prevent fraud
• Comply with legal obligations
• Conduct research and improve our products
• Communicate with you (via email, phone, or SMS, if you agree)

We may also combine your data with publicly available or third-party information to better understand your needs.

WHEN WE SHARE YOUR INFORMATION
We may share your information with:

• Our trusted service providers (like payment processors or email platforms)
• Business partners and affiliates
• Legal authorities, if required by law or to protect our rights
• Third parties during a business sale, merger, or reorganization
  

THIRD-PARTY LINKS
For your convenience, our website may include links to other websites or our social media pages. However, we are not responsible for the privacy policies, content, advertising, or products found on those external sites. These links do not imply any endorsement or affiliation with the linked websites.

QUESTIONS ABOUT THIS NOTICE
If you have questions or concerns with respect to our Privacy Notice you may contact us at info@wondersshoes.ca.